Customizable Virtual Peer Support
HeyPeers provides a software platform for employers, hospitals, non-profits, insurers, benefits brokers, managed care consultants and employer assistance organizations who want their employees, members and communities to have low-cost and easy-to-access virtual emotional and social support. Users find trusted peer support for a wide range of life challenges.
Peer support is delivered through secure online video or chat. Our software and administrative tools are easy to use and can be quickly modified to respond to new participant needs. You can easily capture data analytics to measure how well peer support is being utilized and its impact.
Your participants choose which high-quality virtual peer group meetings they want to join. They can use video and chat capabilities from any device, whenever and wherever it’s most convenient for them.
Our Services
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Do It Yourself
Use our feature-filled peer support platform to create your own video groups, one-on-one coaching and chat rooms. We provide training, customer support and have an extensive knowledge base to help set up and maintain mission-driven services. Easily set up surveys to collect participant info and outcome measures. Access online summary reports or download full data sets at any time. APIs and other features link our site to yours to promote your brand and mission.
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Turn-Key Services
We can work with you to design and staff peer support services that we will manage for you. If you don’t have staff or volunteers to administer services, facilitate groups, or provide one-on-one coaching, we recruit, hire and manage the appropriate people. We also have 30 evidence-based modules or can design some to add brief content to your meetings. You will have access to activity and outcomes measured by surveys that we create with you.
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HeyPeers Certified
If you just need to tap into our high quality, predesigned support groups, this service is for you. Like with our other services, we’ll set up a branded landing page for your organization with your content. Our meetings will populate your service to look like your own. You can easily connect your site to your per seat services and access utilization data and participant feedback whenever you need to. Your Case Managers or Navigators can easily get your participants started and they can check on an individual’s progress at any time.
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Peer Specialist Network
Make use of our growing cadre of Certified Peer Specialists and Certified Recovery Coaches to staff your services. We can aid in the selection of individuals for a specific service or you may contact our folks to find the individuals you need. These peer supporters are particularly qualified to work with people who have behavioral health challenges and they also can partner with other types of facilitators to address the social / emotional aspects of almost any life challenge.